Compass Oncology utilizes Zoom for Tele-medicine appointments. The instructions for Zoom are below for both your computer and your devices.
Due to the COVID-19 virus pandemic, Compass Oncology is encouraging the use of telemedicine, when appropriate, to replace in-person healthcare visits. Your provider will determine whether it is appropriate for you to be seen via telemedicine or whether an in-person visit is necessary.
If you are asked to use telemedicine, this will allow you to see your provider face to face on your computer, or device from the comfort of your home.
The telemedicine visit will be conducted through either Zoom or VSEE. Both applications are HIPAA-protected encrypted online platforms for conducting telemedicine visits. It should be noted that these visits are considered official visits that are billable and subject to insurance claims and deductibles just as in-person visits are. This applies to all consultations, follow-up/re-evaluation, and weekly radiation visit appointments.
We really appreciate your flexibility, understanding, and acceptance of telemedicine during this critical time of social distancing due to the viral pandemic. We realize this is a significant change in how we all are used to meeting and interacting, but we are committed to reducing our levels of interaction during this time and believe that the use of telemedicine will significantly help during the pandemic.