About Compass

Insurance and Billing

NCS physicians participate with multiple health insurance plans including most managed care plans marketed in the area.
NCS staff can work with you to help you understand your particular insurance coverage and will request approvals or pre-authorizations as required by your plan.
When you visit our office for the first time, we will set up an account and ask you to complete a New Patient Registration form.
Please bring your health insurance identification cards to verify your coverage, referral requirements as well as determine co-payment and pre-authorization for your particular plans.
If you are covered by a managed care plan, referral by your primary care physician may be mandatory. Notify our office of changes in your insurance coverage or primary care provider.
At your first or second appointment, we will provide you with an estimate of treatment costs to assist you in planning for these expenses.
We will bill your primary insurance carrier directly. In addition, we routinely bill secondary insurance as a courtesy.
After 60 days any unpaid balances on secondary insurance will become your responsibility.
Our office will continue to assist you with secondary insurance billing if you so request.

Although insurance may pay a portion of your total charges, a balance may be due for co-payments, deductibles, uncovered services or services not paid in full.
Co-payment amounts, if required, must be paid at the time of service and cannot be waived.
For your convenience, we accept both Visa and MasterCard for payments on your account.
Counseling is available to help with making arrangements for payment of any balance due.

If you have billing questions, or need assistance regarding your account, please call our billing department:

360-597-1300
1-800-837-5472